Dennis Waterman (Level 7) - Security guard stationed at the Reception Centre, Dennis guards the entrance. Usually seen speaking with Terry.
Inventory: SPAS12 (+5 Power) Medium [12/12], Shotgun Shells [20]
Health: 100/100
Stats: 58-47-42-52-48-57-48
Skill: No Skill

Terry Peters (Level 4) - Tour guide of Sunny Villa Estates, Terry is a friendly face to most people entering Sunny Villa Estates.
Inventory: Sunny Villa Map, Shotgun (+4 Power) Medium [2/2]
Health: 54/100
Stats: 10-38-57-50-61-54-52
Skill: Wisecrack - Being a Tour Guide means you have to be funny and talkative . Easier to gain bond with, but can be a liability if silence is needed, or if you hate talkative people.

Carl Kigs (Level 8) - A security guard, who works alongside Terry Peters, he guards the Tour groups on their way through the estates. Is known to be grumpy.
Inventory: Beretta (+2 Power) Light [14/14], Beretta Clips [5]
Health: 100/100
Stats: 60-57-52-69-38-53-54
Skill: Focused Nature - Focused on his job. Hard to gain bond with, but better combat rolls.

Liam Marr (Level 5) - A man who was checking in with his family, during the Outbreak. Has barricaded himself in the Security Office.
Inventory: Handgun (+2 Power) Light [15/15], Handgun Rounds [4]
Health: Dead
Stats: 25-47-46-50-51-39-42
Skill: Average Joe - Liam Marr is your generic fellow. As such, he gains Bond just a tad easier.

Jade Marr (Level 2) - Liam Marr's wife, she recently left her job as a waitress in Storm City to live here.
Inventory: None
Health: Dead
Stats: 00-27-44-38-56-47-40
Skill: Enchantress - Jade finds it easier to gain bond and give orders to Male NPCs.

Stacey Marr (Level 1) - Liam and Jade Marr's daughter, Stacey is a young teenager. She's rather cruel to small creatures, and doesn't listen to her parents.
Inventory: First Aid Spray
Health: Dead
Stats: 00-00-63-19-17-48-52
Skill: Forgotten Innocence - Stacey isn't a nice as one might think. It's harder to gain bond with her, she gets angry easily and overall is the worst possible survivor to be hooked up with.

Kevin Ryman(Level 8) - Kevin is a member of the Raccoon City Police Department. He has applied for membership in the S.T.A.R.S. unit twice, but both times he has been denied due to his slack and irresponsible nature. However, the Outbreak did him some good, and the third time he managed to pass. Now a S.T.A.R.S member, Kevin's a little surprised that he must once again go through Hell...
Inventory: .45 Pistol (+3 Power) Light [15/15], .45 Rounds [30]
Health: Escaped
Stats: 86/56/45/90/45/61/45
Skill: Potshot - Once per battle, Kevin may use a Potshot with any Handgun type weapon, and deal 25 damage to any enemy. Only deals 10 damage when used on a boss.